What to Do If Water Consumption Raises Doubts: Veolia Water Clarifies

In such cases, it is necessary to contact the Customer Service Office or call the "Telephone Center" for an urgent meter check. This information is provided by "Veolia Water".

"Alternatively, a written application can be submitted through the 'Feedback' section on the website or via email at [email protected]. The meter check is carried out by 'Veolia Water' LLC at its own expense, except in cases where the Subscriber initiates the urgent check, and no violation of the meter is recorded.

In this case, the Subscriber is obliged to cover the necessary costs related to the check after receiving the expert conclusion from the Calibration Authority (Meter Calibration Laboratory, Yerevan, Shiraz 94, located in the Aeration Station area) within 10 working days," the clarification states.